Opening Ceremonies
Lunch Break and vendor interaction
Nutrition Break and vendor interaction
Panel Discussion
Host: Ryan Ackerman, MStJ, MBA, PCP
Planning and Recovery: Dr. Brooks Hogya, Doctor of Social Science, MA, PCP
Ground operations: Jonathan Brnjas, ACP
Air Operations: Tom Zajac, Critical Care Paramedic
Dispatch Operations Leadership: Kirsten Delbeke, DS, EMD
Psychological Support: Andrew Mills, MSc, ACP
Organizational Learning and Improvement: Alexandra Shemko, MSc, PGCert (Health Ed), BPara.
In this session, British Columbia Emergency Health Services (BCEHS) leaders examine the operational realities and systemic evolutions sparked by major incidents across urban and remote settings. Panelists will move beyond high-level theory to share candid insights on restructuring operational planning, commanding chaotic scenes alongside partner agencies, modernizing psychological supports for frontline and dispatch staff, and embedding after-action learnings directly into long-term practice.



























